One quote you didn't chase is twenty-six grand.
The average Aussie bathroom reno is about $26,000. Kitchens go higher. One quote that went quiet is worth more than most blokes earn in a month.
We set it up so every quote keeps getting chased for eight weeks — running off your number, your estimating software and your calendar.
Eight weeks of short messages. You send none of them.
At twenty-six grand a job, follow-up is the business.
What renovators hit on every single lead.
- 01
A full day pricing it and they never reply
Site measure, selections, trade pricing, a written scope. Then silence — not even a no.
- 02
Renos take months to decide, your follow-up takes days
They save for a year, get three quotes in March and sign in July. Whoever's still in touch in July gets it.
- 03
You get compared on price by people who can't compare scope
Your quote has waterproofing done properly and a licence behind it. If you're not in the conversation, nobody explains the difference.
- 04
Enquiries land at 10pm after a reno show
That's when people decide they hate their bathroom. Reply the next arvo and the moment's gone.
- 05
Every past client is a kitchen
You did their bathroom two years ago and they loved it. Now they can't remember your business name.
Six things that run while you're on site.
Uses your existing number and inbox. Nothing new for you or your trades to carry.
Every quote chased for eight weeks
Renos are slow decisions, so the follow-up is longer: day 1, 3, 8, 15, 30, 45, 60. Still there when they finally decide.
One job pays for yearsEnquiries get a reply in 30 seconds
They enquire at 10pm Sunday and get a booking link straight back. You're in the diary before the other two builders open their inbox.
Books the consultMissed calls text back straight away
Grinder going, call drops. They get a message asking what they're planning and where, so your callback starts from something useful.
Fewer lost leadsSelections chased without you nagging
Tiles, tapware, the plumber's date. Reminders go out on schedule so the build doesn't stall on a decision nobody chased.
Jobs finish on timeReviews and referrals asked for at handover
The day they walk into the finished room. Plus a nudge a month later asking who else is planning the same thing.
Where the next job comes fromProgress claims chase themselves
Each stage claim goes as it's marked done, reminders at 7, 14 and 21 days. On a job this size, two weeks late is a cash flow problem.
Cash flow protectedSame jobs. Same money. Off site by six.
What is one unchased quote a month worth?
Your real numbers. At these job values it doesn't take many.
Quotes that went quiet, enquiries answered too late, past clients never asked about the kitchen.
Estimates, not a promise. We've kept it conservative — you win back about three in ten of the enquiries that currently go nowhere, and follow-up converts a small slice of the quotes that go quiet. At these job values a single extra job moves the number a long way — which is the point.
Chase the big ones properlyThree weeks. Then it just runs.
You keep your number, your estimating software and your build process. Nothing on site changes.
One call, 45 minutes
How jobs reach you now, what you say, and what happens after you quote. That's the homework.
We build it in your words
Every message written to sound like you. You read the lot and change anything before it goes live.
Live, then watched for a fortnight
Tested privately, switched on, then checked daily for two weeks.
It bolts on to what you already run.
No new app for your trades. No switching software. No rebuilding how you price.
- Your mobile numberSame number on the van and the shirts. Nothing changes for your customers.
- Your website and Facebook formsWherever enquiries land now, they get picked up.
- Your quoting softwareKeep quoting exactly how you do. We chase what you send.
- Your accounting softwareInvoices and reminders run off what you already raise.
- Your calendarBookings drop straight into the diary you already use.
- We map your process firstOne call. How jobs reach you, what you say, what you charge.
- Written in your wordsNot a template. It reads like you texted it.
- You sign off every messageNothing goes to a customer until you've read it.
- Timings set to your job typesBecause a $500 job and a $20,000 job don't get chased the same way.
- Changed whenever you wantSay the word and we rewrite it. No tickets, no waiting.
Enquiry at 10pm after a reno show. In your diary before Monday.
Send your numbers. We'll show you what's slipping.
We'll look at how enquiries reach you, how fast they're answered and what happens to a quote in the eight weeks after you send it — then send a short written summary.
Got it — thanks.
We'll be in touch shortly. If it's urgent, book a time directly below.
Thirty minutes, no pitch deck.
Rather talk? Grab a time. We'll ask what your quote-to-win rate looks like and tell you honestly where the gap is.