Terms of Service
These terms govern your use of proactivecg.com.au. By using the site you accept them. If you don't accept them, please don't use the site. They apply to the website only — if you engage us for work, that engagement is governed by a separate written service agreement, and where the two documents conflict, the service agreement prevails.
01Who we are
This website is operated by Proactive Consulting Group (ABN 30 690 253 135), based in Melbourne, Victoria, Australia. "We", "us" and "our" refer to Proactive Consulting Group. "You" refers to anyone using the site.
You can reach us at [email protected].
02What this website is
The site describes the services we offer and lets you make an enquiry. It's marketing and general information. Nothing on it is professional, legal, financial or technical advice, and nothing on it should be relied on as the basis for a business decision without speaking to us or to an appropriately qualified adviser about your circumstances.
We try to keep the site accurate and current, but we don't promise that it is complete, free of errors, or continuously available.
03Enquiries don't create an engagement
Submitting the enquiry form, emailing us, or having a conversation with us does not create a client relationship and does not oblige either of us to proceed. We're engaged only when both parties sign a written service agreement.
Please don't send us confidential or sensitive information through the enquiry form. Until we have a signed agreement in place, we can't treat what you send as confidential, and we'd rather say so plainly than have you assume otherwise. If something is commercially sensitive, tell us it exists and we'll put an agreement in place before you send it.
You're responsible for the accuracy of what you submit, and for having the authority to submit it on behalf of the business you name.
04Acceptable use
You may use the site for lawful purposes connected with considering or using our services. You may not:
- Use it in a way that breaches any law, or infringes anyone's rights
- Submit false, misleading or fraudulent information through any form
- Attempt to gain unauthorised access to the site, its hosting, or any connected system
- Introduce malicious code, or interfere with the site's operation or security
- Scrape, harvest or systematically extract content, or use automated means to submit forms
- Copy, republish or resell our content, or use it to build a competing offering
We may restrict or refuse access if we reasonably believe you've breached these terms.
05Intellectual property
The content of this site — text, design, layout, code, graphics, the PCG name and logo — is owned by us or licensed to us, and is protected by Australian and international copyright and trade mark law.
You may view the site and print or download extracts for your own internal business use. You may not reproduce, distribute, adapt or commercially exploit any part of it without our written permission. Nothing on the site transfers any intellectual property rights to you.
06Third parties named on this site
Where we describe work we've delivered, we name the businesses involved with their knowledge. Their names, logos and trade marks remain their property. Nothing on this site is a statement by them, and describing our work for a business is not an endorsement of us by that business unless it's expressly presented as one.
The site links to third-party websites we don't control. We include those links for reference. We aren't responsible for their content, their accuracy, or their privacy practices, and a link isn't an endorsement.
07No guarantee of results
Anything on this site describing outcomes, improvements or benefits reflects what we've seen in particular circumstances. It isn't a promise, forecast or guarantee of the results you'll achieve. Business outcomes depend on factors outside our control — your market, your demand, your team, your pricing, how the system is used after it's built. Where we make specific commitments to you, they'll be in the service agreement, not on this page.
08Privacy
Our Privacy Policy explains what personal information we collect through this site, how we use and store it, and how you can access, correct or delete it. It forms part of these terms. We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
09Your rights under Australian Consumer Law
Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these terms excludes, restricts or modifies any right or remedy, or any guarantee, warranty or other term or condition, implied or imposed by law which cannot lawfully be excluded or limited.
Where the law permits us to limit our liability, and to the extent it does, our liability for a failure to comply with a consumer guarantee is limited to resupplying the services, or paying the cost of having them resupplied.
10Limitation of liability
Subject to clause 09, and to the maximum extent permitted by law:
- We aren't liable for any loss or damage arising from your use of, or inability to use, this site, or from reliance on anything on it
- We aren't liable for indirect or consequential loss, loss of profit, loss of revenue, loss of data, or loss of business opportunity
- Our total aggregate liability in connection with this website is limited to one hundred Australian dollars (A$100)
This clause is about the website. Liability for work we perform for you is dealt with in the service agreement for that work.
11Availability and changes to the site
We may change, suspend or withdraw any part of the site at any time without notice. We don't guarantee uninterrupted availability, and we aren't liable if the site is unavailable for any period.
12Changes to these terms
We may update these terms from time to time. The current version is always the one published on this page, with the date it was last updated shown at the top. Changes take effect when published and apply to your use of the site after that date — they don't apply retrospectively. If you keep using the site after we publish a change, you accept the updated terms.
13General
These terms are governed by the laws of Victoria, Australia, and you submit to the non-exclusive jurisdiction of the courts of Victoria and the courts able to hear appeals from them.
If any part of these terms is found to be unenforceable, that part is severed and the rest continues to apply. If we don't enforce a right under these terms, that isn't a waiver of it.
14Contact
Questions about these terms:
Proactive Consulting Group · ABN 30 690 253 135
Melbourne, Victoria, Australia
[email protected]