Privacy Policy

Last updated: 10/01/2026

Proactive Consulting Group (“PCG”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our services.

1. Information We Collect

We may collect the following information:

Name

Email address

Phone number

Business name

Website usage data (pages visited, time spent, interactions)

Any information you voluntarily submit via forms or bookings

2. How We Use Your Information

We use your information to:

Contact you regarding enquiries or consultations

Provide and improve our services

Send updates, reminders, or marketing communications

Analyse website performance and user behaviour

Run and optimise advertising campaigns

3. Advertising & Tracking

We use third-party advertising platforms, including Meta (Facebook & Instagram).

These platforms may use:

Cookies

Pixels (including the Meta Pixel)

Similar tracking technologies

This allows us to:

Measure ad performance

Deliver relevant ads

Retarget website visitors

Meta may collect or receive information from our website and use it in accordance with their own privacy policies.

4. Cookies

Cookies are small data files stored on your device.

We use cookies to:

Improve website functionality

Track analytics

Support advertising efforts

You can disable cookies via your browser settings, but some features may not work correctly.

5. Data Sharing

We do not sell your personal data.

We may share data with:

Advertising partners (e.g. Meta)

Analytics providers

CRM and automation platforms we use to operate our business

Only data required to perform these services is shared.

6. Data Security

We take reasonable steps to protect your information using secure systems and access controls.

However, no method of transmission over the internet is 100% secure.

7. Your Rights

You have the right to:

Request access to your personal data

Request corrections or deletion

Opt out of marketing communications at any time

To make a request, contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices of those websites.

9. Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated date.

10. Contact Us

If you have any questions about this Privacy Policy, contact:

Proactive Consulting Group

Email: [email protected]

Website: https://proactivecg.com.au