Privacy Policy
Proactive Consulting Group ("PCG", "we", "us" or "our") is committed to protecting your privacy. This policy explains how we collect, use, store and protect your personal information when you visit our website or use our services.
01Information we collect
We may collect the following:
- Name
- Email address
- Phone number
- Business name
- Website usage data — pages visited, time spent, interactions
- Any information you voluntarily submit through forms or bookings
02How we use your information
We use your information to:
- Contact you regarding enquiries or consultations
- Provide and improve our services
- Send updates, reminders or marketing communications
- Analyse website performance and user behaviour
- Run and optimise advertising campaigns
03Advertising and tracking
We use third-party advertising platforms, including Meta (Facebook and Instagram). These platforms may use cookies, pixels including the Meta Pixel, and similar tracking technologies.
This allows us to measure ad performance, deliver relevant ads, and retarget website visitors. Meta may collect or receive information from our website and use it in accordance with its own privacy policy.
04Cookies
Cookies are small data files stored on your device. We use them to improve website functionality, track analytics and support advertising.
You can disable cookies through your browser settings, though some features may not work correctly if you do.
05Data sharing
We do not sell your personal data.
We may share data with advertising partners such as Meta, Google and Reddit, with analytics providers, and with the CRM and automation platforms we use to operate our business. Only the data required to perform those services is shared.
06Data security
We take reasonable steps to protect your information using secure systems and access controls. No method of transmission over the internet is completely secure, and we can't guarantee absolute security.
07Your rights
You have the right to:
- Request access to your personal data
- Request corrections or deletion
- Opt out of marketing communications at any time
To make a request, contact us using the details below.
08Third-party links
Our website may contain links to third-party websites. We aren't responsible for the privacy practices of those websites.
09Changes to this policy
We may update this policy from time to time. Any changes will be posted on this page with an updated date.
10Contact us
If you have any questions about this policy, contact:
Proactive Consulting Group · ABN 30 690 253 135
Melbourne, Victoria, Australia
[email protected]
proactivecg.com.au